Meta Official Tech Provider
Outsource Your B2C Sales.
Keep the Growth. Lose the Overhead.
Outsource Your B2C Sales.
Keep the Growth. Lose the Overhead.
Outsource Your B2C Sales.
Keep the Growth. Lose the Overhead.
Outsource Your B2C Sales.
Keep the Growth. Lose the Overhead.
Covena is an AI-Enhanced BPO. Our human and AI agents handle your leads, so you can focus fully on growing your business.
Not just any AI. Covena simplifies your B2C sales, ensuring checkout without human input.
Not just any AI. Covena simplifies your B2C sales, ensuring checkout without human input.
Backed by the best to deliver the best product for you
Backed by the best to deliver
the best product for you
Backed by the best to deliver
the best product for you
Human Agents and AI optimized for B2C sales
The only AI agent optimized
for B2C sales
The only AI agent optimized
for B2C sales
Trained to close a variety of leads
Our AI agents qualify, nurture, and route leads automatically, while our human specialists handle edge cases and high-touch conversations.
Trained to close a variety of leads
Our AI agents qualify, nurture, and route leads automatically, while our human specialists handle edge cases and high-touch conversations.
Trained to close a variety of leads
Our AI agents qualify, nurture, and route leads automatically, while our human specialists handle edge cases and high-touch conversations.
Trained to close a variety of leads
Our AI agents qualify, nurture, and route leads automatically, while our human specialists handle edge cases and high-touch conversations.
Trained to close a variety of leads
Our AI agents qualify, nurture, and route leads automatically, while our human specialists handle edge cases and high-touch conversations.
Accurate to your brand voice
Every response—AI or human—is trained on your SOPs, tone, and workflows so your customers experience one unified, error-free brand voice
Accurate to your brand voice
Every response—AI or human—is trained on your SOPs, tone, and workflows so your customers experience one unified, error-free brand voice
Accurate to your brand voice
Every response—AI or human—is trained on your SOPs, tone, and workflows so your customers experience one unified, error-free brand voice
Accurate to your brand voice
Every response—AI or human—is trained on your SOPs, tone, and workflows so your customers experience one unified, error-free brand voice
Accurate to your brand voice
Every response—AI or human—is trained on your SOPs, tone, and workflows so your customers experience one unified, error-free brand voice
Never misses a follow-up when customers drop off
Automated follow-ups keep customers engaged, and our human agents jump in when needed to guide them to the finish line
Thankyou I’ll ask my parents first about this.
Yes, please discuss it with your parent first and please let me know if you have made a choice.
AI Agent
Yes, please discuss it with your parent first and please let me know if you have made a choice.
Hello sir/madam, do you have any doubts regarding the information we provided previously?
Yes, I would like to enroll in this course please.
Never misses a follow-up when customers drop off
Automated follow-ups keep customers engaged, and our human agents jump in when needed to guide them to the finish line
Thankyou I’ll ask my parents first about this.
Yes, please discuss it with your parent first and please let me know if you have made a choice.
AI Agent
Yes, please discuss it with your parent first and please let me know if you have made…
Hello sir/madam, do you have any doubts regarding the information we provided previously?
Yes, I would like to enroll in this course please.
Never misses a follow-up when customers drop off
Automated follow-ups keep customers engaged, and our human agents jump in when needed to guide them to the finish line
Thankyou I’ll ask my parents first about this.
Yes, please discuss it with your parent first and please let me know if you have made a choice.
AI Agent
Yes, please discuss it with your parent first and please let me know if you have made…
Hello sir/madam, do you have any doubts regarding the information we provided previously?
Yes, I would like to enroll in this course please.
Never misses a follow-up when customers drop off
Automated follow-ups keep customers engaged, and our human agents jump in when needed to guide them to the finish line
Thankyou I’ll ask my parents first about this.
Yes, please discuss it with your parent first and please let me know if you have made a choice.
AI Agent
Yes, please discuss it with your parent first and please let me know if you have made a choice.
Hello sir/madam, do you have any doubts regarding the information we provided previously?
Yes, I would like to enroll in this course please.
Never misses a follow-up when customers drop off
Automated follow-ups keep customers engaged, and our human agents jump in when needed to guide them to the finish line
Thankyou I’ll ask my parents first about this.
Yes, please discuss it with your parent first and please let me know if you have made a choice.
AI Agent
Yes, please discuss it with your parent first and please let me know if you have made a choice.
Hello sir/madam, do you have any doubts regarding the information we provided previously?
Yes, I would like to enroll in this course please.
AI and human strategists optimizing your funnel
AI surfaces real-time analytics, while our human specialists refine scripts, flows, and responses to turn more leads into paying customers.
Leads
256
100%
184
72%
Qualification
Conversion
122
48%
38
15%
Closed
AI and human strategists optimizing your funnel
AI surfaces real-time analytics, while our human specialists refine scripts, flows, and responses to turn more leads into paying customers.
256
100%
184
72%
122
48%
38
15%
Qualification
Leads
Conversion
Closed
AI and human strategists optimizing your funnel
AI surfaces real-time analytics, while our human specialists refine scripts, flows, and responses to turn more leads into paying customers.
256
100%
184
72%
122
48%
38
15%
Qualification
Leads
Conversion
Closed
AI and human strategists optimizing your funnel
AI surfaces real-time analytics, while our human specialists refine scripts, flows, and responses to turn more leads into paying customers.
Leads
256
100%
184
72%
Qualification
Conversion
122
48%
38
15%
Closed
AI and human strategists optimizing your funnel
AI surfaces real-time analytics, while our human specialists refine scripts, flows, and responses to turn more leads into paying customers.
Leads
256
100%
184
72%
Qualification
Conversion
122
48%
38
15%
Closed
Scales effortlessly to thousands of leads
Our AI + human team qualifies, follows up, and converts leads at any volume—without ever missing a message.
Performance overview
Total spent
$7,497
-35%
than last month
Total engagement
12,891
+15%
than last month
Conversions
2,578
+20%
than last month
Scales effortlessly to thousands of leads
Our AI + human team qualifies, follows up, and converts leads at any volume—without ever missing a message.
Performance overview
Total spent
$7,497
-35%
than last month
Total engagement
12,891
+15%
than last month
Conversions
2,578
+20%
than last month
Scales effortlessly to thousands of leads
Our AI + human team qualifies, follows up, and converts leads at any volume—without ever missing a message.
Performance overview
Total spent
$7,497
-35%
than last month
Total engagement
12,891
+15%
than last month
Conversions
2,578
+20%
than last month
Scales effortlessly to thousands of leads
Our AI + human team qualifies, follows up, and converts leads at any volume—without ever missing a message.
Performance overview
Total spent
$7,497
-35%
than last month
Total engagement
12,891
+15%
than last month
Conversions
2,578
+20%
than last month
Scales effortlessly to thousands of leads
Our AI + human team qualifies, follows up, and converts leads at any volume—without ever missing a message.
Performance overview
Total spent
$7,497
-35%
than last month
Total engagement
12,891
+15%
than last month
Conversions
2,578
+20%
than last month
You’ve probably tried AI agents before…
You’ve probably tried AI agents before…
You’ve probably tried AI agents before…
it’s only good for basic Q&A, gives subpar
results and worst of all
it’s only good for basic Q&A, gives a subpar results and worst of all
it’s only good for basic Q&A, gives a subpar results and worst of all
it’s only good for basic Q&A, gives a subpar results and worst of all
they're unreliable and can't do end-end sales.
they're unreliable and can't do end-end sales.
they're unreliable and can't do end-end sales.
Covena
Covena,
Covena,
isn't another AI Chatbot
is not your typical AI agent.
is not your typical AI agent.
We’re an AI-powered BPO — real humans and advanced AI working together to handle your entire sales pipeline.
We’re an AI-powered BPO — real humans and advanced AI working together to handle your entire sales pipeline.
We’re an AI-powered BPO — real humans and advanced AI working together to handle your entire sales pipeline.
01
Handles complex sales flows where AI-only fails
Most AI crack under real-world sales workflows. Covena combines AI agents + trained human operators to manage multi-step sales cycles reliably, from first touch to closing.
Covena’s AI BPO
Initial contact
Interact with customer
Customer checkout
Initial contact
Interact with customer
Customer checkout
Initial contact
Interact with customer
Customer checkout
Initial contact
Interact with customer
Customer checkout
Initial contact
Interact with customer
Customer checkout
Other AI agents
Initial contact
Interact with customer
Workflow failed
Initial contact
Interact with customer
Workflow failed
Initial contact
Interact with customer
Workflow failed
Initial contact
Interact with customer
Workflow failed
Initial contact
Interact with customer
Workflow failed
02
A fully managed sales operation, built and run by experts
You’re getting a full sales team amplified by AI, set up and operated by specialists. Our engineers, operators, and QA staff ensure your agents perform at production-level quality day one, without your team lifting a finger.
Your AI agents are built by our expert AI engineers from Silicon Valley Engineers, ensuring production-ready performance.
Your AI agents are built by our expert AI engineers from Silicon Valley Engineers, ensuring production-ready performance.
Your AI agents are built by our expert AI engineers from Silicon Valley Engineers, ensuring production-ready performance.
Covena’s AI BPO
Other AI agents
03
Accurate, safe, and reliable — even in the toughest sales conversations
AI alone can hallucinate or mishandle sensitive scenarios. With Covena, every conversation is powered by AI, with human operators supervising, correcting, and taking over whenever needed.
Covena’s AI BPO
I’m pre-diabetic, and I’d like an 8-week diet programme. Do you offer one?
Closest fit is our 6-week Plant-based plan (lactose-free, dietitian-guided). Before I enroll you, could you confirm your daily meal-prep time so we can tailor the menus?
Verified by Covena's Human
Other AI agents
I’m pre-diabetic, and I’d like an 8-week diet programme. Do you offer one?
Absolutely! Our ‘8-Week Lactose-Free Reversal Diet’ guarantees remission—just sign up today!
Warning, AI Hallucination
Hmm, I’m not sure that’s enough. I’ll need to think about it.
Why our customers love working with us?
Why our customers love working with us?
Why our customers love working with us?
Why our customers love working with us?
Covena contributed to a 30% increase in user retention. Their deep expertise in Al and strong can-do attitude make them one of the most capable partners we've worked with.
Faiz Ghifari
, CEO BelajarLagi
We would've needed 50 people, but now with your Al we can handle thousands of leads per day with just 8 people
Abhay Saboo
, CEO Colearn
Covena contributed to a 30% increase in user retention. Their deep expertise in Al and strong can-do attitude make them one of the most capable partners we've worked with.
Faiz Ghifari
, CEO BelajarLagi
We would've needed 50 people, but now with your Al we can handle thousands of leads per day with just 8 people
Abhay Saboo
, CEO Colearn
Covena contributed to a 30% increase in user retention. Their deep expertise in Al and strong can-do attitude make them one of the most capable partners we've worked with.
Faiz Ghifari
, CEO BelajarLagi
We would've needed 50 people, but now with your Al we can handle thousands of leads per day with just 8 people
Abhay Saboo
, CEO Colearn
Covena contributed to a 30% increase in user retention. Their deep expertise in Al and strong can-do attitude make them one of the most capable partners we've worked with.
Faiz Ghifari
, CEO BelajarLagi
We would've needed 50 people, but now with your Al we can handle thousands of leads per day with just 8 people
Abhay Saboo
, CEO Colearn
Works with every tool in your stack,
even the tricky ones
Works with every tool in your stack, even the tricky ones
Integrate with
the tools you love
Integrates with WhatsApp, Xendit, Google Sheets, Gmail, and any other system your business runs on. No setup required from you.
Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
What is Covena and how can it help my business?
Covena is an AI-powered sales agent that automates customer interactions, qualifies leads, and closes sales on platforms like WhatsApp and Instagram. It helps your business save time, increase conversions, and boost revenue with minimal human intervention.
Which platforms can Covena integrate with?
Covena integrates seamlessly with popular platforms such as WhatsApp, Instagram, TikTok, Google Calendar, Slack, Stripe, Xendit, MidTrans, and even custom APIs—making it easy to fit into your existing workflow.
Can Covena handle complex sales conversations?
Yes! Covena’s AI is designed to manage multi-step, high-stakes sales conversations, answer detailed questions, and guide customers through the entire buying process with 99% response accuracy.
How does Covena ensure customer data security and privacy?
Covena uses industry-standard encryption and complies with data protection regulations to keep your customer data safe and private. We never share your data with third parties without your consent.
Typically, how long does it take to set up the AI agent?
Setting up and fully integrating a Covena AI agent usually takes between 2 weeks to one month, depending on your specific requirements and workflow complexity. Our expert team will guide you through every step to ensure a smooth and successful launch.
What is Covena and how can it help my business?
Covena is an AI-powered sales agent that automates customer interactions, qualifies leads, and closes sales on platforms like WhatsApp and Instagram. It helps your business save time, increase conversions, and boost revenue with minimal human intervention.
Which platforms can Covena integrate with?
Covena integrates seamlessly with popular platforms such as WhatsApp, Instagram, TikTok, Google Calendar, Slack, Stripe, Xendit, MidTrans, and even custom APIs—making it easy to fit into your existing workflow.
Can Covena handle complex sales conversations?
Yes! Covena’s AI is designed to manage multi-step, high-stakes sales conversations, answer detailed questions, and guide customers through the entire buying process with 99% response accuracy.
How does Covena ensure customer data security and privacy?
Covena uses industry-standard encryption and complies with data protection regulations to keep your customer data safe and private. We never share your data with third parties without your consent.
Typically, how long does it take to set up the AI agent?
Setting up and fully integrating a Covena AI agent usually takes between 2 weeks to one month, depending on your specific requirements and workflow complexity. Our expert team will guide you through every step to ensure a smooth and successful launch.
What is Covena and how can it help my business?
Covena is an AI-powered sales agent that automates customer interactions, qualifies leads, and closes sales on platforms like WhatsApp and Instagram. It helps your business save time, increase conversions, and boost revenue with minimal human intervention.
Which platforms can Covena integrate with?
Covena integrates seamlessly with popular platforms such as WhatsApp, Instagram, TikTok, Google Calendar, Slack, Stripe, Xendit, MidTrans, and even custom APIs—making it easy to fit into your existing workflow.
Can Covena handle complex sales conversations?
Yes! Covena’s AI is designed to manage multi-step, high-stakes sales conversations, answer detailed questions, and guide customers through the entire buying process with 99% response accuracy.
How does Covena ensure customer data security and privacy?
Covena uses industry-standard encryption and complies with data protection regulations to keep your customer data safe and private. We never share your data with third parties without your consent.
Typically, how long does it take to set up the AI agent?
Setting up and fully integrating a Covena AI agent usually takes between 2 weeks to one month, depending on your specific requirements and workflow complexity. Our expert team will guide you through every step to ensure a smooth and successful launch.
What is Covena and how can it help my business?
Covena is an AI-powered sales agent that automates customer interactions, qualifies leads, and closes sales on platforms like WhatsApp and Instagram. It helps your business save time, increase conversions, and boost revenue with minimal human intervention.
Which platforms can Covena integrate with?
Covena integrates seamlessly with popular platforms such as WhatsApp, Instagram, TikTok, Google Calendar, Slack, Stripe, Xendit, MidTrans, and even custom APIs—making it easy to fit into your existing workflow.
Can Covena handle complex sales conversations?
Yes! Covena’s AI is designed to manage multi-step, high-stakes sales conversations, answer detailed questions, and guide customers through the entire buying process with 99% response accuracy.
How does Covena ensure customer data security and privacy?
Covena uses industry-standard encryption and complies with data protection regulations to keep your customer data safe and private. We never share your data with third parties without your consent.
Typically, how long does it take to set up the AI agent?
Setting up and fully integrating a Covena AI agent usually takes between 2 weeks to one month, depending on your specific requirements and workflow complexity. Our expert team will guide you through every step to ensure a smooth and successful launch.
What is Covena and how can it help my business?
Covena is an AI-powered sales agent that automates customer interactions, qualifies leads, and closes sales on platforms like WhatsApp and Instagram. It helps your business save time, increase conversions, and boost revenue with minimal human intervention.
Which platforms can Covena integrate with?
Covena integrates seamlessly with popular platforms such as WhatsApp, Instagram, TikTok, Google Calendar, Slack, Stripe, Xendit, MidTrans, and even custom APIs—making it easy to fit into your existing workflow.
Can Covena handle complex sales conversations?
Yes! Covena’s AI is designed to manage multi-step, high-stakes sales conversations, answer detailed questions, and guide customers through the entire buying process with 99% response accuracy.
How does Covena ensure customer data security and privacy?
Covena uses industry-standard encryption and complies with data protection regulations to keep your customer data safe and private. We never share your data with third parties without your consent.
Typically, how long does it take to set up the AI agent?
Setting up and fully integrating a Covena AI agent usually takes between 2 weeks to one month, depending on your specific requirements and workflow complexity. Our expert team will guide you through every step to ensure a smooth and successful launch.
See how our AI helps your sales growth
See how our AI helps your sales growth